Communication Skills_CE

The course explores a topic with obvious relevance to students’ own personal lives, and great potential for personal benefit. It emphasizes the transactional nature of interpersonal relationships. It presents communication not as a collection of techniques people use on others, but as a process they engage in with them. The students will learn that even the most competent communication doesn’t always seek to create warm relationships and that even less personal interaction usually has the best chance of success when handled in a constructive, respectful manner. Grounded in scholarly research, the course stresses the importance of interpersonal communication in the workplace: it will equip students with communication strategies that will enhance career success. Topics include managing emotions on the job, effective nonverbal communication in employment interviews, avoiding negative self-fulfilling prophecies in the workplace, integrating newcomers into an organization’s culture, dealing with workplace romances, and leaving a job on a positive note.